Bulk SMS End User Guide

SMS Delivery Details Report

Sent

  1. Your message has been submitted to the Carrier's SMSC (Short Message Service Center) and is waiting for the delivery status confirmation from the Carrier.
  2. The message may be delivered to your destination mobile number but Carrier SMSC fail to return delivery status info.

Bulk SMS End User Guide SMS Delivery Details Report


Delivered

  1. Your message has been delivered to the destination mobile number

Bulk SMS End User Guide SMS Delivery Details Report


Undelivered

  1. Your message validity period has expired. This happens when the destination mobile is either switched off or out of coverage area for a certain period of time. The SMSC failed to deliver even after its final attempt as per its retry scheme
  2. Your message was not delivered. This happens when the Carrier encounters inactive or unidentified or untraceable destination mobile number mobile handset memory or inbox full.

Bulk SMS End User Guide SMS Delivery Details Report


Pending

  1. Our server has accepted your message & is in queue to be submitted to the Carrier (Network Operator)

Bulk SMS End User Guide SMS Delivery Details Report


Fail

  1. Your message was rejected at the SMSC of the Carrier. This happens when the destination network is not available or blocked to the Carrier.
  2. The failed SMS will not be charged.

Other Contact Methods

For further enquiries, please contact us via our contact page or the information below:

E-mail | sales@mobiweb.com.my

Note to registered users: Please include your Username in the email.

If operators are busy, please call the next number below.


Phone Numbers:

  • 1800 87 7061 (Malaysia Toll Free)
  • +604-642 0621 (Penang, Malaysia)
  • +603-2780 3880 (Line 1 Kuala Lumpur, Malaysia)
  • +603-7980 1388 (Line 2 Kuala Lumpur, Malaysia)
  • +6017-9713727 (Kelantan, Malaysia)
  • +6017-511 8885 (Johor Bahru, Malaysia)
  • +65 8301 0483 (Singapore)
  • +66 2026 0321 (Thailand)
  • +63 9212 358008 (Philippines)
  • +612 8310 5560 (Australia)

Fax:

  • +604-646 8367 (Penang, Malaysia)
  • +603-7980 2388 (Kuala Lumpur, Malaysia)
Bulk SMS End User Guide
Download: Free

Version: 1.2

Size: 2.65 MB

Languages: English

© 2017 Mobiweb Sdn Bhd.
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