Privacy Policy

All information, material and knowledge shared between both parties are kept confidential. If any party wants to have a Non-Disclosure Agreement (NDA), both parties will then sign off the Non-Disclosure Agreement.
An NDA creates a confidential relationship between the parties to protect any type of confidential and proprietary information or trade secrets. Therefore, an NDA protects non-public business information.
 
Privacy and Data Security
With MobiWeb, your right to privacy and security is a major concern. Below are the guidelines we use for protecting your personal information. Please read the following very carefully.
 
MobiWeb's Privacy Policy

MobiWeb respects your privacy. Across our business, we will only collect, store or use your personal information for specific purposes. We use your information to support and enhance our relationship with you, for example to process your purchase, provide service and support, and share product, service and company news and offerings with you, or for other legitimate reasons described by law. We do not sell your personal information. We only share your personal data outside MobiWeb with your consent, as required by law, or with companies that help MobiWeb fulfill its obligations with you, and then, only with partners who share MobiWeb's commitment to protecting your privacy and data. At any time you may contact MobiWeb with any questions or concerns you may have with respect to this privacy policy. You may also ask at any time to be informed about the personal data that MobiWeb holds about you and request, as appropriate, correction or deletion. Our goal is to ensure the highest levels of security and confidentiality.

The Information MobiWeb Collects About You
MobiWeb only asks for specific types of personal information. We ask you to provide information that will enable us to process your order or provide services to you, enhance your site visit, respond to requests for information, support our customer relationship, assist you with technical support issues or to follow up with you after your visit. MobiWeb may collect information when you:

Register on any domain name(s) and/or website(s) that are registered to or on behalf of the company from time to time.

Request a proposal for products and/or services

Place an order for products and/or services

Fill out a support request or request telephone technical support services

Provide feedback in an online survey

Participate in promotional offers; or

Subscribe to a newsletter or a mailing list

In each of the instances above, we may ask for your name, address, e-mail address, phone number, occupation, industry, transactional information such as your preferences, customer number, credit card information and other bank details, referrals, and other information that is needed to process your purchase, provide requested services or register you for or subscribe you to services or offers.

MobiWeb only uses your personal information for specific purposes

The information you provide will be kept confidential and is collected and processed for the following general purposes or for any other legitimate purpose described by the applicable law.

To process your purchase or provide requested services

To fulfill requests for products and services

To improve our products and services; and

To contact you

Newsletters, Mailing lists, Requests For Information

If you request, we (or any other MobiWeb entity or any agent working on behalf of MobiWeb entities) will send you information about our various services, or other products and services that may be of interest to you. Such information may encompass alerts to upgrades, special offers, updated information and other new products and services from MobiWeb. Only MobiWeb (or agents working on behalf of MobiWeb) will send you these mailings. If you do not want to receive such mailings any longer, simply notify us by contacting us


By phone
Malaysia, Penang +604-6420621
Malaysia, Kuala Lumpur +603-79801388


By fax
Malaysia, Penang +604-6468367
Malaysia, Kuala Lumpur +603-79802388


By email
Email: sales@mobiweb.com.my


Malaysia, Penang
No.40-1, Persiaran Bayan Indah
Bayan Bay, 11900 Bayan Lepas, Penang, Malaysia.
Helpline: 1300 88 7389


Malaysia, Kuala Lumpur
No.B-2-7, Block B,Kuchai Exchange, Jalan Kuchai Maju 13,
Kuchai Lama 58200, Kuala Lumpur, Malaysia
Tel: +603-79801388, Fax: +603-79802388


When MobiWeb Will Share Your Personal Information

Your information may be shared with other MobiWeb entities, agents or contractors performing services for MobiWeb, such as Web ASP sdn bhd. If so, MobiWeb will seek to ensure that the information is only used in connection with the functions these parties will be performing for MobiWeb and that all such information is treated in a confidential manner.

MobiWeb will disclose your personal information to the extent required or authorized by applicable law, if ordered or required to do so by a court or governmental authority as appropriate in each jurisdiction, or to ensure that we are in compliance with our legal obligations.

MobiWeb will not disclose your personal information to any outside organization for its use in marketing. Personal information regarding you (such as name, address and phone number) or your order and the products you purchase will not be given or sold to any outside organization for its use in marketing or solicitation.

Your rights

Upon your request and within 30 days we will inform you about the type of personal information we hold about you, the purposes for which we hold it and the possible recipients or types of recipients. Upon written request and within a reasonable period of time we will also correct, delete and/or block personal information from further processing if that information proves to be factually inaccurate, incomplete, or irrelevant to the purpose(s) of the processing.

Third-Party Sites

Please be aware that other Web sites including sites that may be accessed through our site, e.g., via a hyperlink, may collect personally identifiable information about you. This Privacy Policy does not cover the information practices of those third-party web sites linked to any of our websites or any other site.

Contact MobiWeb

If you would like to contact us, or have questions or suggestions regarding our Privacy Policies, please write, or e-mail us at the following address

Headquarter(HQ)
MobiWeb Sdn Bhd(760405-K) Web ASP Sdn Bhd(832475-W)

No.B-2-7, Block B,Kuchai Exchange, Jalan Kuchai Maju 13,
Kuchai Lama 58200, Kuala Lumpur, Malaysia
Tel: +603-79801388, Fax: +603-7980 2388

Research & Development Office(R&D)
MobiWeb Sdn Bhd(760405-K) Web ASP Sdn Bhd(832475-W)

No. 40-1, Persiaran Bayan Indah,
Bayan Bay, 11900 Bayan Lepas, Penang, Malaysia.
Tel: +604 642 0621  Fax: +604-6468367
Website: http://www.isms.com.my

 
 

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